The Loads section is the list of every transport request you organise for your shippers: each load is a pickup + a delivery (or a recurring lane) that starts as a draft, gets sent to Leo's automatic dispatching or assigned by hand to a carrier, and from there follows its lifecycle through to completion. From this page you create a new load, filter the list by status, open the detail of each one and run the operational actions.
A reading map of the entire Loads screen: where it lives in the platform, what the seven lifecycle statuses mean, what each table column contains, how the filters work, which actions you can run on each row and what the detail drawer shows. For the specific flows (creating a spot or recurring load) see the dedicated guides linked at the bottom.
Where the section lives
From the left-hand menu of the platform, under the "Operational & Transport" group, click on "Loads" (parcel icon). The direct URL is /company/{companyId}/loads.
The page title at the top reads "Loads". In the top right there is the lime "New load" button, which opens the side creation panel.
The lifecycle of a load
Every load goes through a precise lifecycle, and the tab bar at the top of the page lets you filter the list by status. Each tab has a counter next to it with the number of loads in that status; the active tab stays highlighted and its counter turns lime.
- All — the whole list, regardless of status.
- Draft — loads you have created but not yet put into motion. They can be edited freely and are not yet visible to any carrier.
- Dispatching — loads for which you have started dispatching: Leo is contacting the carriers in your network to find one that accepts the load.
- Assigned — loads a carrier has accepted. At this point a transport order is created, which you manage from the "Assigned mandates" section.
- Completed — loads whose transport has reached its destination and is closed.
- Delayed — loads whose transport has fallen behind the expected windows. It is an attention filter, meant to help you step in quickly.
- Deleted — cancelled loads. They remain consultable but are out of the operational flow.
A load is always born as a "Draft". From there you have two paths: you send it to automatic dispatching (it moves to "Dispatching" and Leo calls the carriers) or you directly register a carrier you already agreed with. In both cases, once there is a carrier attached the load becomes "Assigned" and continues as a transport order through to "Completed". The "Delayed" status is cross-cutting: it flags an assigned load whose transport is running over time.
A recurring load does not turn into a single mandate: it works as a template. When it is handed to a carrier, the platform generates a separate mandate for every trip planned by the frequency, with a "rolling" horizon of about 30 days — the window tops itself up as days pass (at least the next 7 days always covered, filled up to 30). The individual trips appear in the «Transport orders» section, one per planned date, while the recurring load stays here as the template. Full detail: Assigned mandates overview.
The loads table
The "Loads list" table lists your forwarder company's loads based on the selected status tab. Every row is clickable.
The always-visible columns are:
- Code — the load's identifier, in the
LD-XXXXXXXXformat (e.g.LD-OUZBT2BT). It is a sortable column: click the header to flip the sort. - Created — how long ago the load was created (e.g. "3 days ago"). This one is sortable too.
- TMS ref. — the internal reference you assigned to the load in your own management system, if entered. A dash "—" if there is none.
- Type — Spot (single pickup) or Recurring (a repeating lane).
- Mode — Goods (you ship detailed cargo) or Vehicle (you book a vehicle without detailing the cargo).
- Stops — the summary route
origin ▸ destination(e.g.San Donato Milanese ▸ Pomezia). It shows a dash "—" when the locations are not yet available. - Weight — the declared total weight (e.g.
8000 kg). Sortable column. - LDM — the loading metres taken up by the cargo (e.g.
4.8 m), when computable. - Offered price — the price you propose for the transport (e.g.
1200,00 €). Sortable column. - Status — the badge for the current status: "Draft", "In dispatching", "Assigned", "Completed", "Delayed" or "Deleted".
- Actions — the last column, with the icons of the quick actions available for that row (see below).
To the right of the filter bar there is the "Customize columns" button: clicking it opens a panel with the full list of displayable columns. Beyond the default ones you can add, among others, Pickup date, Delivery date, Start date, End date, Visibility, Vehicle category, Trailer type, Payment terms, Assigned carrier, Notes and Updated. The "Restore defaults" button at the bottom of the panel brings the table back to its initial configuration.
At the bottom is the pagination: "Results 1-N of M", the "Rows per page" selector (default 10) and the four navigation buttons — First page, Previous page, Next page, Last page.
When no load matches the active filters, the empty state "No loads found — Change the filters or create a new load" appears in place of the table.
The filters
Below the status tab bar there is a row of secondary filters that helps you narrow the list further.
- Load type — a dropdown with the options All, Spot and Recurring.
- Mode — a dropdown with the options All, Goods and Vehicle.
- Period — the "Select period" button opens a calendar with which to filter loads by date range.
- Customize columns — the button described in the previous section, to show and hide the table columns.
The filters combine with each other and with the status tab: for example you can see only the "Draft" loads of type "Recurring" in "Goods" mode created in the last week.
The row actions
The last column of the table shows the quick actions available for each load. Which actions you see depends on the row's status.
For loads in the "Draft" status you have four actions:
- "DISPATCH" — starts automatic dispatching: Leo will contact the carriers in your network to assign the load (for a recurring load, Leo looks for a carrier to propose the recurring lane to). The load moves to the "Dispatching" status.
- "ASSIGN CARRIER" — directly registers a carrier you have already agreed the transport with, without triggering Leo's automatic dispatching. It is meant for loads already closed verbally: you register it only to manage and monitor it on the platform.
- "Duplicate" — creates a new draft identical to this load, handy for repetitive transport requests you want to clone instead of re-entering from scratch.
- "Delete" — cancels the load. It opens a confirmation dialog before proceeding.
For loads already in motion — "In dispatching", "Assigned" and the later statuses — the only quick row action is "Duplicate": once the load has set off, the detailed operations are handled from the drawer or from the "Assigned mandates" section.
"DISPATCH" sets Leo in motion: he calls the carriers and looks for one that accepts the load at the price you offered. "ASSIGN CARRIER" skips this phase entirely: you use it when you have already found the carrier yourself and just want to register the load to track it. The step-by-step guide for assigning a carrier manually is available; the one for dispatching with Leo is coming soon.
Opening a load: the detail drawer
Clicking a table row opens a detail panel. What opens depends on the load's status:
- If the load is in the "Draft" status, the click opens the creation panel in edit mode, the same one you use to create it: you can change stops, goods, price and dates and save the draft again. The full flow is described in the Creating a spot load and Creating a recurring load guides.
- If the load is in any other status, the click opens the read-only detail drawer on the right of the screen.
At the top the drawer always shows the load's code, the status badge and two chips summarising Type (Spot / Recurring) and Mode (Goods / Vehicle). Below, three tabs:
"Information" tab
Collects the load's summary data, organised in blocks:
- Information — Type, Mode (
Ship goodsorBook a vehicle), Visibility (PrivateorPublic), Pickup date and Total weight. - Economics — the Offered price.
- Notes — the free-text note you attached to the load, if present.
- At the bottom, the system dates: Created (with the author) and Updated.
"Route" tab
Shows the load's stops as a vertical sequence: for each stop you see whether it is a Pickup or a Delivery, the expected date, the city with its province and the address.
"Goods" tab
Lists the load's goods blocks: type (e.g. Palletised), number of items, description, weight and a stackability indication (Stackable / Non-stackable), with the Total weight at the bottom. For loads in "Book a vehicle" mode this third tab is called "Vehicle requirements" instead and describes the requested vehicle rather than the goods.
The page on mobile
Below tablet width the page reorganises itself for the verticality of the phone.
In particular:
- The "New load" button in the header goes to full width.
- The status tabs stay on a single line but become horizontally scrollable: drag the bar to reach the tabs further to the right.
- The Load type and Mode filters stay side by side, with Period below them.
- The "Customize columns" button and the "Rows per page" selector are hidden (they are not usable on touch).
- The table becomes a card list: each load is a tile with code, route, status badge, the Mode and Type chips, how long ago it was created and a footer with the actions. For drafts, the card footer shows "DISPATCH", "Duplicate" and "Delete" — the "Assign carrier" action stays available on desktop only.
Common problems
See also
- Creating a spot load — the full flow to open a single transport request and save it as a draft.
- Creating a recurring load — how to set up a repeating lane with trip frequency and a typical trip.
- Assigning a carrier to a load — handing the load manually to a carrier you have already agreed with.
- Editing, duplicating and deleting a load — managing a draft you have already created.
- For forwarders — overview