SpedizioneSP-2476
MilanMunich
3 stopsETA 7h 20min
- Rossi Trasporti SRLAwaiting reply
- Bianchi LogisticaRate confirmed
- Verdi CargoLeo is calling…
FOR THOSE WHO LIVE ON THE PHONE
Hand off the usual calls to your AI agents
The repetitive monitoring, follow-up and delivery check calls. All the phone work that drains your day and doesn't move margin. Truckscanner runs the flow for your team — and you keep control.
WHO WE CONSIDER FORWARDERS
- Freight forwarders
- Logistics operators (3PL)
- Transport companies with in-house agency
- Large commercial or manufacturing companies with dedicated carriers
- GDPR-compliant
- AI Act ready
- Hosted in EU
- Exclusive pilot
THE REAL PROBLEMS
What eats up your days
Other logistics software organises data and documents. Truckscanner removes the calls. Today's voice AI has nothing to do with the robotic bots of yesterday's call-centres: it actually converses, understands, reasons. The phone work that eats up your days disappears.
80% of assignments still happen on the phone
Hours of calls every day to place loads, negotiate rates, confirm pickups. Errors, double assignments, hidden costs.
Your carriers aren't all digital
Owner-drivers and small fleets don't have a TMS, don't have APIs, don't install portals. Tracking them today means calling them every two hours.
PoDs always arrive late and badly
Reminders, blurry photos, invoices stuck waiting for the document. Incomplete archive, disputes hard to close.
Every client imposes their tracking portal
You have to integrate with N different platforms, each with its own fields and rules. Time and money spent to give a service you don't monetize.
Dispatching doesn't scale
More volume = more people on the phone. Linear scaling costs, vacations leave gaps, overtime weighs on margin.
The monitoring calls never end
Every 2 hours you call back: where are you, when do you arrive, have you delivered. The next day another 100 identical calls. It's the low-value work nobody wants to do but someone has to. That "someone" becomes Sara.
QUESTIONS? TALK TO IT NOW
Have a specific question? Ask our AI
Our assistant knows every page of the site and the help center. It answers in real time on flows, integrations, pricing and specific cases. If it can't answer, your question goes to us and we reply personally.
Leo · dispatcher
THE DISPATCHER AI
Leo dispatches and calls for you
Find the right carrier on the first try. Leo is the AI agent that handles shipment dispatching and carrier procurement: reads the load, queries your partner carrier network, calls, proposes the terms you've defined. He doesn't negotiate, doesn't improvise — he executes your commercial strategy to the letter.
- Proposes, doesn't negotiateCalls carriers with your terms — rate, timing, constraints. They accept or we move on. Zero off-perimeter negotiation.
- Multitasking on shipmentsA hundred loads a day? Leo handles them all simultaneously, each with its own sequence of carrier calls. Scales without queue, without adding dispatchers.
- Every language, every countryTalks with the Romanian carrier in Romanian, with the Polish one in Polish, with the Italian one in Italian. He doesn't sleep, doesn't take vacation, always operational — 24/7/365 across the entire European network.
THE SUPERVISOR AI
Sara tracks shipments for you
The Control Tower over your shipments. Sara is the AI agent that follows every shipment in flight, proactively. If the driver uses the driver app she has GPS in real time; if not, she calls them directly for updates. Compares against the predicted ETA, contacts senders and consignees when included in the shipment, notifies the forwarder at every status change.
- Dynamic ETA, not estimatedWhen the driver app is on, GPS in real time. When it isn't, Sara calls the driver for the update. ETA recomputed as it goes, not promised at the start.
- Multichannel notificationsConfirmed delay, PoD uploaded, stop completed: push, SMS or WhatsApp to forwarder, sender and consignee (if included in the shipment), in the right language. Total transparency, automatic.
- Proactive, not just reactiveSara doesn't wait for something to go wrong. She calls the driver for updates, requests PoDs as each stop closes, prompts at critical points. Same professional tone at any hour — day, night, holiday.
Sara · Supervisor
QUESTIONS, YOUR WAY
You configure what Leo and Sara ask
The standard traffic-office questions we already know: where are you, what time do you deliver, do you have the signed PoD. The ones specific to your sector — your client, your load type — you configure in 5 minutes from the webapp. They become part of the conversation Sara has with your driver, automatically, every time.
Every forwarder has their own key questions. You configure them, Leo and Sara ask them. No code, no integrations. Just the structured conversation you need.
Refrigerated transport
“What temperature is the cargo bay at? Is the cold chain holding?”
Sara checks at every checkpoint, logs the data, alerts you if values fall outside range.
Dangerous goods (ADR)
“Hazardous-goods documents on board? Authorized route followed?”
Sara verifies at the start of the trip and at every critical stop.
Last mile and B2B delivery
“Loading bay free on arrival? Site operator present?”
Sara calls the recipient to coordinate the arrival, avoids waiting time.
EXCLUSIVE NETWORK
Your carriers, your rules
Truckscanner is not an open board. It's an exclusive network where you decide who your loads are offered to and on what terms.
INVITE-ONLY CARRIERS
EXCLUSIVE NETWORK
No open board. Only carriers you've referenced or that we've verified at onboarding.
- Priority in matching for your usual and referenced carriers
- External carriers proposed only after document and operational verification
- Fleet calendar always up to date: Sara knows who is available and when
- Payments and commercial relationship stay between you and the carrier
ADAPTS TO YOU
CUSTOMIZATION
Custom pages, configurable AI, dedicated integrations: the platform shapes around your real workflows.
- Pages built around your operational flows and the way your team works
- Custom questions Leo and Sara ask during calls to carriers and drivers
- Dedicated integrations with your TMS, ERP or customer portals
- Special cases? We adapt them in the software, we don't ask you to adapt
The pilot is designed to refine the platform on your real needs. The customizations agreed become standard product features.
TMS INTEGRATION
Shipments come in by themselves. You don't load them twice
Connect Truckscanner to your TMS: every new shipment arrives ready for dispatching, with sender, destination, goods, sale rate. Configurable mapping, zero double entry.
- Zero data entryShipments arrive from your TMS with all operational data already filled in. No re-keying.
- Configurable mappingWe adapt the mapping to your TMS fields with no reprogramming on your side.
- Bidirectional synchronizationAssigned carrier, progress status, PoD: everything returns to your TMS in real time.
- Integration free during the pilotWe configure it. No hidden costs, no tickets stuck on third-party developments.
No TMS or don't want to integrate it right away? Upload shipments manually or via CSV. It works that way too, from day one.
SERVICES TO YOUR CLIENTS
Offer real-time tracking to your customers. Without paying for it, without integrating with N portals
Large clients impose their tracking portal on you. You spend time and money to integrate with each one. With Truckscanner you flip the dynamic: you invite clients onto our platform. They see their shipments in real time, you do a single integration.
Each client with their own software. You integrate with all of them, you pay, you don't monetize anything.
One platform. Clients come to you. It becomes one more service you offer.
- Invite clients via email: they only see their own shipments, nothing else
- Real-time tracking with dynamic ETA computed by Sara
- Automatic notifications on milestones: loaded, in transit, delivered, PoD available
- Strict privacy: the client doesn't see rates, carriers used, other shipments
NUMBERS
Less phone. More operations
An employee costs the company about €40 an hour fully loaded. A shipment requires 60 minutes of human work if you handle dispatching and tracking together. Truckscanner replaces that work with a cost variable on real volume.
- 48%
- average saving with TruckscannerAverage saving on the hours operators spend on the phone for low-value-added activities. Computed by the simulator on typical volumes.
- 100+
- shipments in parallelA human dispatcher handles one at a time; Leo follows a hundred or more simultaneously, each with its own carrier-call sequence.
- 24/7
- always operationalWeekends, holidays, nights. No overtime to pay. Doesn't sleep, doesn't take vacation.
- 30+
- live languagesItalian, English, German, French, Spanish, Dutch, Polish, Romanian and over twenty more — Retell + LLM natively handle more than thirty languages. Leo automatically detects the carrier's language and replies in it, with local accent and idioms.
Data based on Italian Road Transport and Logistics CCNL 2024-2025, APA study on context switching (Rubinstein et al., 2001), Harvard Business Review 2022, average INPS sickness data for the private sector. Full analysis at /pricing.
FREQUENTLY ASKED
What forwarders ask first
Concise answers on the most recurring questions. For specific cases you can talk directly to our AI or apply for the pilot at the bottom of the page.
More questions?
Our AI assistant answers in real time any question on flows, integrations, pricing or customizations.
READY TO START?
Apply to the pilot
The pilot program is exclusive: dedicated pricing, hands-on onboarding and tenant customization. Send us your application and you get access to everything you need to evaluate Truckscanner on your real flows.
- You apply to the pilot with your company
- You verify your email
- You land straight in the platform's guided demo
What you can do after applying
- Try the guided demo of the platform with your real operational data
- Talk directly with Leo and Sara to test the AI calls on your scenarios
- Chat with our AI sales assistant to clarify questions about flows, pricing and integrations
- Have a phone call with the AI assistant to dig into your use case
- Leave your specific questions: if the AI cannot answer, we contact you personally
All of this is already available after applying: no mandatory sales call, you decide how you want to evaluate us.